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Italy Level 3 Travel Warning issued for Italy
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Level 3 Travel Warning issued for Italy

kannusa
kannusa over 2 years ago

The CDC just issued a  level 3 warning - avoid all nonessential travel to Italy.  This is due to lack of availability of adequate medical services in the face of the coronavirus outbreak.   I call RS and was told this would not affect my trip schedule for April 4 because they only look month to month!   Buyer beware!!!!

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  • bblfraser040253
    bblfraser040253 over 2 years ago
    My trip to Italy is due to start March 10. I sincerely hope RS steps up and does the right thing. CDC, State Department, US embassy -- all are at Level 3.
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  • kannusa
    kannusa over 2 years ago in reply to bblfraser040253
    Based on what they said to me, your trip should definitely be affected by this advisory. It was only issued on Friday late afternoon, so perhaps they didn't have time to adjust for it. Please come back and post what they do with the March 10 trip. It will be interesting to see if they are truly concerned about our welfare and not just interested in our money (being that they are a "nonprofit" organization).
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  • gary.mcfarron072525
    gary.mcfarron072525 over 2 years ago
    If travelers cancel on their own, they will have to individually absorb the costs or, if they bought insurance thru RS, they will receive a credit toward future RS travel within a certain period of time - I believe 15 months. On the other hand, if RS cancels, they have to offer refunds. Is RS waiting until the last minute to cancel trips, expecting that most worried travelers will not wish to wait until the last minute and will cancel on their own? This would limit the amount of refunds RS needs to offer when it eventually cancels the trips.
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  • kannusa
    kannusa over 2 years ago in reply to gary.mcfarron072525
    If you don't have Cancel for Any Reason insurance, chances are you will not get a refund as most insurances don't cover pandemics. Why cancel before the very last minute if you are not going to get a refund???
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  • gary.mcfarron072525
    gary.mcfarron072525 over 2 years ago in reply to kannusa
    One reason for non-insured travelers with RS to cancel, I believe, is that if they cancel prior to 14 days from departure they will get a 50% refund ( forfeiting 50% as a cancellation fee). So, in the absence of hard information from RS, when approaching the two week point prior to a tour, non-insured travelers who do not wish to travel because of the virus situation will have to face the question of whether to chose a 50% refund (and pay the 50% cancellation fee) or to wait and take the chance for a possible full refund if RS cancels the trip. I would guess that many would opt for the 50% "bird in the hand."
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  • PATBROOKS69091345
    PATBROOKS69091345 over 2 years ago in reply to bblfraser040253
    Call and email them. I have good luck with Road Scholar on all my trips, however, if these trips aren't canceled and we have to forfeit our hard earned money I will choose another company. I will be grateful for a cancellation now that it's at level 3 warning
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  • PATBROOKS69091345
    PATBROOKS69091345 over 2 years ago in reply to gary.mcfarron072525
    Yes, I am thinking the same thing. I will cancel 1 day before departure,
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  • kannusa
    kannusa over 2 years ago in reply to gary.mcfarron072525
    This is incorrect information....look under Money Matters. There is a chart that shows that cancellations with fewer that 30 days remaining are charged 100% of amount as a fee. If you cancel 66 to 30 days before, you get are charged 50% as a fee. It is not clear if this includes airfare ordered through them. That may be forfeited totally. Please be careful about giving people incorrect information that may cost them money down the line.
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  • kannusa
    kannusa over 2 years ago in reply to kannusa
    A note on airfare, that refund is based on what the airlines charge. Right now, many major airlines are refunding tickets due to the global situation (Delta, United). Lufthansa has a 24 hour cancellation policy. Assuming that is correct (and there may be information I am missing), when cancelling 30 days before your program should result in a refund of 1/2 the fee for the program and your airfare. Cancelling with less than 30 days before your program should result in your airfare returned but no refund of you program fee. My guess is that the reason they only look a month ahead is that they will owe fewer refunds if cancelling the program since some folks will call "chicken" and cancel to save at least half the fare!
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  • gary.mcfarron072525
    gary.mcfarron072525 over 2 years ago in reply to gary.mcfarron072525
    CORRECTION -- MY UNDERSTANDING STATED IN THE ABOVE POST IS WRONG FOR INTERNATIONAL TRIPS. Kannusa in correct in his/her reply. For those trips, the 50% forfeiture time line is 66-30 days prior, and there is 100% forfeiture within 30 days, as Kannusa points out. So my point about what uninsured traveler might cancel instead of waiting should be modified for the different time line, and the decision point for the 50% refund would be 30 days prior, and NOT 14. Obviously, the best approach is to call or email Road Scholar immediately if any questions or doubts, and not to rely on the discussion board.
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  • ms_karlat020424
    ms_karlat020424 over 2 years ago
    We're on the March 10 trip to Southern Italy (Amalfi Coast). It doesn't appear that the museums/sites, etc. have been closed, and we're on Lufthansa. We're even leaving a couple of days early (and staying in Naples on our own). As I understand it, if RS cancels, they will try to rebook us later (which is fine, this is a place we really want to go to). My real concern is that we'll get over there, and then not be allowed to return home.
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  • kannusa
    kannusa over 2 years ago in reply to ms_karlat020424
    The US government just increased areas of Italy to a Level 4 travel advisory...not sure which specific ones though. If they cancel the trip, there policy states they must refund. I'm sure they are offering rebooking for those who are interested.
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  • kannusa
    kannusa over 2 years ago in reply to gary.mcfarron072525
    Sorry if my response came off too strong...
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  • jack@chezaubert.net
    jack@chezaubert.net over 2 years ago
    I normally recommend against trip insurance, because it is a losing gamble and because you are out the money anyway.
    For some reason I did get it -- fortunately -- for our Italy cruise in June. The Italy trip ain't gonna happen. By June the pandemic will be in full swing. A cruise ship is not where one will want to be, regardless of the destination and the virus will be everywhere. I will cancel at the appropriate time just before the departure and should be able to get a cancel for any reason rain check credit from RS but I am mentally ready to just write it off. It would have been money spent in any case and since I already spent it, by definition I can afford it.
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  • PATBROOKS69091345
    PATBROOKS69091345 over 2 years ago in reply to kannusa
    Yes, the US government just increased a level 4 in Italy. Keep in mind flights arrive thru the Rome airport. Also all passengers returning to the US will be screened. Not the kind of vacation I want. RS BETTER cancel these trips. Call & Email on Monday when they open and let them know they need to cancel NOW!
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