Road Scholar Community
  • Site
Log in
  • Hi Anonymous!
  • User
  • Site
  • Search discussion and blog topics...
  • User
  • General Discussion
  • North America
  • International
  • Afloat
  • Interests
  • Blog
  • More
  • Cancel
International
International
Mexico Program provider for Road Scholar programs to Baja, California
  • Forums
  • Photos
  • More
  • Cancel
  • New
  • Replies 0 replies
  • Subscribers 8 subscribers
  • Views 142 views
  • Users 0 members are here
Options
  • Share
  • More
  • Cancel

Program provider for Road Scholar programs to Baja, California

adagreen012059
adagreen012059 8 months ago

Can anyone here give me the name and contact info for the program provider that Road Scholar uses for Mexico’s Baja Tip to Toe: Landscape, Heritage, People & Whales (Program No. 12157) and Whales, Seas & Desert: Stunning Baja California Peninsula (Program 24399).  I am registered for the latter for January 2023.  Roger, we have a problem here.  The Tropicana Inn, the hotel that Road Scholar is listed as using in San Jose del Cabo has been closed for more than 2 years (on grounds of renovation), is not accepting guests, and is all boarded up.  Since I wanted to spend more time in San Jose del Cabo than the one night that Road Scholar has allotted to it, early this year I made a 3-night reservation at that hotel for the nights of Jan. 25-28, 2023 (the 3 nights immediately preceding my program).  Since I could not get the hotel on the phone (the line was dead), I made the reservation through a third-party online hotel booking site and was required to pay in full at the extreme rate of $568 per night plus tax for a total of $2,026.  Mamma, this was only a 3-star hotel, mind you, and was not located on or near a beach.  It was not one of those ultra-swank beachfront properties in Cabo San Lucas, which I could have gotten for what I paid for the Tropicana Inn.  Within the past week I was informed by the third-party hotel booking site that they had to cancel my reservation.  They did not give a reason.  Mercifully my money was fully refunded.  I found out the reason.  I went onto the third-party  hotel booking agency’s website and read recent reviews for the Tropicana Inn.  People who had made reservations through the online booking agency were arriving at the hotel in late April only to find it all boarded up.  In other words, the online agency itself didn’t know until they were informed by their clientele.  Needless to say, Road Scholar wouldn’t have known either.  I informed someone at Road Scholar last Monday, which she appreciated, she said she would notify the program provider, and would get back to me with the name of the replacement hotel.  That has not happened in the New York minute that I expected it to and I’m getting anxious because I want to make a 3-night pre-program reservation at the new hotel (whatever one that is) while a single room is still available.  Baja is a hot destination right now (and I don’t mean temperature-wise). So I’d like to speak to the program provider directly so that this issue can be resolved.  The online itinerary for both of the aforementioned Road Scholar programs still say they are staying at the Tropicana Inn.  Note that this situation does not apply to Road Scholar’s two other Baja programs (12315 and 22338) which do not go as far south as Los Cabos.

  • Reply
  • Cancel
  • Cancel
  • About Us
  • Contact Us
Road Scholar logo
11 Avenue de Lafayette
Boston, MA 02111
.
1-800-454-5768
Privacy
.
Terms of use