Reserving flights through Road Scholar

Book through RS. We had a trip to the Baja cancelled, rebooked, and cancelled again, and were caught with tickets we had to purchase on our own. RS gave us credit for the rebooking fees, but it was a pain. We won't book anymore trips that we have to reserve flights on our own.

We were booked on non-stop Delta flights to Cuba this November through RS travel agent. Got an email from them that our flight was changed and we now have to change planes in Atlanta. Because RS has a contract with Delta, we were not to be ticketed until three weeks before the flight, so no charge to us to change flights. We are now booked on United non-stop through RS. Since they do not have a contract with United, we would be on the hook if the flights get changed. In both cases the fares RS charged were exactly the same as I could have gotten online, so why not get the transfer through RS.

We were booked on non-stop Delta flights to Cuba this November through RS travel agent. Got an email from them that our flight was changed and we now have to change planes in Atlanta. Because RS has a contract with Delta, we were not to be ticketed until three weeks before the flight, so no charge to us to change flights. We are now booked on United non-stop through RS. Since they do not have a contract with United, we would be on the hook if the flights get changed. In both cases the fares RS charged were exactly the same as I could have gotten online, so why not get the transfer through RS.