I can sympathize! I also have a trip scheduled for early June when I planned to have lunch with my 85-year-old cousin in Cambridge, Massachusetts -- who tells me that life for him is dwindling -- and then join the RS program in Plymouth, Massachusetts, for the 400th Anniversary of the Mayflower and the town of Plymouth. I can really sympathize with your situation. I also have pre-paid lodging reservations for my trip from and back to the Washington DC area and the RS program. I had planned to drive. But Road Scholar is a nonprofit organization, and not a for-profit company like American Airlines and Ruth's Chris Steakhouse that are receiving billions of dollars in our tax-dollar bailout funds now. Even with that, my friend Rebecca had to cancel a flight to DC from Ohio earlier this month, and the airline would not refund the cost of her flight and only offered her a credit for a future flight. Corporate tour companies like Rick Steves Travel, for example, make money not only on their tours, but also on their brand sales. I'm sure the nonprofit Road Scholar is trying to keep as many of their staff on payroll while they can, and it must be stressful for staff handling phone calls. For me, being patient with non profits and small businesses and struggling arts organizations now, is part of my contribution to the greater good, though I know that is not possible for everyone. If I were rich, or even just comfortable financially, I would give Road Scholar many of my millions! For now, all I can offer them is patience and a belief that they will survive in the coming years.