Is anyone else unable to find a link to the final program for a near future trip? The final program for my “Best of Vietnam “ trip has disappeared or is so well hidden I cannot find it. The only link goes to the preliminary program. And as someone else has mentioned on another forum, we must now sign in every time although the ‘stay signed in’ box is checked.
Not sure if you are talking about same. I spoke with RS yesterday; it was indicated that there is an issue with the website. MY ACCOUNT>UPCOMING TRIPS>ITINERARY shows different hotels & details than the dates I signed up for than doing a GENERAL SEARCH for the same program when I am not logged in. On both my upcoming programs. Seems it is showing the preliminary page regardless of what your date specific trip details are. I was told in the interim to use the public page for my trip details. I can not get into START A DISCUSSION on both programs after repeated requests to add me to trip group. Both my email and telephone calls.
New this morning: START A TRIP DISCUSSION on one of my trips is now showing "Oops! You've navigated off the beaten path, The page you are looking for does not exist..."
I can not get the PERSONAL INFORMATION to update correctly. It shows as saved on all but the ROOM REQUIREMENTS. I fill them all in, it indicates saved and when I go back in to MY ACCOUNT it indicates that I have not completed PEOPLE TRAVELING. I deselect KEEP ME LOGGED IN and when I close site and reopen I have to LOG OFF to log back in. It is getting beyond frustrating to deal with all this misinformation.
I now have a trifecta. I have called, emailed and chatted. To date all but one of the issues I am having still exist. I too gave up. Yes, the link on my account does show the preliminary packet details, not the date specific details for my program.