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Miscellaneous Unable to access "Personal Information" and "Your Preferences" in my RS account
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Unable to access "Personal Information" and "Your Preferences" in my RS account

adagreen012059
adagreen012059 over 2 years ago

I am taking Winter in Portugal: The Colorful Island Culture of  Madeira in February.  I log onto my Road Scholar account but am totally unable to "Provide Personal Information" or "Indicate Your Preferences."  When I click on those links, I get the message "You've hit a bump in the road".  I have been trying to indicate my food restrictions, bed preference, and other information for two weeks now (ever since you did away with your Participant Information Form).  Have tried on 3 different devices (my laptop, my iPad, and my iPod) and keep getting the message "You've hit a bump in the road' on each one.  If you cannot get this problem fixed, please send me a paper copy of the old Participant Information Form so that I can fill in my necessary requirements.

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  • PamInIdaho
    PamInIdaho over 2 years ago
    Hopefully ClaireAnn from Road Scholar who has replied on this thread - discussion.roadscholar.org/.../problem-with-latest-website-update - will also see your post and be able to get your issue looked at by someone up the chain in the IT department.

    ~Pam
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  • TravelHound
    TravelHound over 2 years ago in reply to PamInIdaho
    I think is this one of the issues I have reported and spoke with tech support about. I was told RS is working on it.
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  • TravelHound
    TravelHound over 2 years ago in reply to PamInIdaho
    I think is this one of the issues I have reported and spoke with tech support about. I was told RS is working on it.
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