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Can't access discussion boards

ndbsparke020618
ndbsparke020618 over 3 years ago

Why can't I access the discussion board for the Panama Grits and Glory trip in November?  I've signed up for it, requested twice to be added, but have not received a response.

Bill

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  • mollysydney012712
    mollysydney012712 over 3 years ago
    I have yet to be able to use a discussion board for any of my trips. I use an Ipad; is this aproblem? Even after I’m told I’ve been added it doesn’t work. Do most travelers not use this function?
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  • Road Scholar
    Road Scholar over 3 years ago in reply to mollysydney012712
    Hi mollysydney, we apologize for the difficulty you've had with using our discussion boards. We are working on resolving some issues with the discussion board functionality including one we've had with adding participants to the date specific discussion boards. You are a member of your date specific discussion board for your upcoming trip to Scotland so you can begin to communicate with others in your group. If you have any questions or need further assistance please don't hesitate to reach out to us. Best, Rachel
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  • Peggy W
    Peggy W over 3 years ago in reply to Road Scholar
    I have never been able to access the private discussions. I have completed 3 trips and am registered for 4 more. I have emailed RS—no response. What gives???
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  • cla628031021
    cla628031021 over 3 years ago in reply to Road Scholar
    I have not been able to access our discussion board either - for the upcoming SW Icons trip. I get the message that it is unavailable or under construction.
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  • cla628031021
    cla628031021 over 3 years ago in reply to Road Scholar
    I have not been able to access our discussion board either - for the upcoming SW Icons trip. I get the message that it is unavailable or under construction.
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  • Road Scholar
    Road Scholar over 3 years ago in reply to cla628031021
    Hello cla, thanks for reaching out. We've added you to your date specific discussion board for your trip coming up in May. We are available if you have any additional questions. Best, Rachel
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  • dmd4787012559
    dmd4787012559 over 3 years ago in reply to cla628031021
    I was and still get that message a lot, but I've noticed if I sign 'out' then sign back in, it seems to reset things and it works. I've usually got the signin set to stay logged in.
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  • Peggy W
    Peggy W over 3 years ago in reply to dmd4787012559
    I now always sign out and sign back in but that didn’t help until I had posted, emailed, and texted RS.—several times. Then they got me in three of the four programs I’ve been registered for since last July— this was just a few days ago. NO ONE has posted in any of these discussions—I suspect because they have not been able to get into them. This problem has existed for more than a year. RS apparently has no interest in solving the problem. I wish they would just take the discussion link down from the upcoming programs page—it would be less frustrating.
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  • Road Scholar
    Road Scholar over 3 years ago in reply to Peggy W
    Hi Peggy, we are doing our best to try to find a permanent fix for the glitch which caused you and other participants the inability to access their date specific discussion boards. We apologize for the frustration this has caused you and appreciate you reaching out to let us know about the issue. We have also made sure that you've been added as a member to each one of your date specific discussion boards. Let us know if there's anything additional we can assist you with. Best, Rachel
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  • GerryL
    GerryL over 3 years ago in reply to Road Scholar
    I was trying to get back into the discussion section of my upcoming program and got the "Welcome! Access Denied" screen. Sent a complaint to RS since I had previously been able to access the discussion and had even posted there.
    So, I just tried the fix suggested somewhere above. I logged out of RS and then logged back in. Went back to the "Join the Discussion" button, and I was able to get in. It seems that changes to the website keep blocking access. Which may explain why there is so little action on the program discussion boards.
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  • TravelHound
    TravelHound over 3 years ago in reply to GerryL
    I am having similar issue with Discussion Board:
    1) I login to Road Scholar and can see my program
    2) I am getting this message when accessing discussion tab "Unfortunately, the page you've requested no longer exists. Please use the search form above to locate the information you're interested in." I had access previously.

    And now logging in to the Community:
    1) I login to Road Scholar and see I am logged in
    2) I select the Community Tab
    3) It shows I am not logged in
    4) I log out
    5) I log back in
    6) I can then see that I am logged in to the Community.

    Somehow an update was made recently causing issues with logins.
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