I had put a $100 deposit on the April trip to the French Quarter Music Festival 2022. The requirement at the time was to be vaccinated. I recently received an update email indicating that Road Scholar was now requiring a BOOSTER in order to attend a trip. I do not want to take any more injections and so am willing to cancel my trip. Since it is Road Scholar that changed the terms I believe they owe me the $100. Otherwise I was perfectly willing to go on the trip according to the original terms.
This morning I received two phone calls indicating that I would receive my $100. This afternoon I receive an email indicating they are keeping my $100 as a cancellation penalty. I did not ask for a change in terms. I cannot be forced to take a shot or lose money. I don't want to make a big deal of it, but I will if I do not receive an email indicating that I am receiving the $100.
I am very disappointed at the disorganization at Road Scholar over this matter. This booster is NOT a government requirement nor a CDC requirement. It is an arbitrary rule devised by Road Scholar. Therefore, I want my money.
I see you were able to speak with an advisor to process your request. If you have any other questions, please let us know!